An Inclusive Approach
Background
‘Hard to reach’ describes those who
do not typically become involved. The Audit Commission has emphasised
that hard to reach groups should be actively involved and that
consultation should not rely on a limited number of participants.
The reality is that representation tends to exclude those who
either feel uncomfortable (or bored) at meetings or who cannot
attend during the daytime. Think how often representation higher
up organisations tends to be done by just a handful of participants.
Simply Said Cornerstones
Simply Said is committed to fair representation
and a democratic process of change, which means involving new
people from across communities and client groups and giving
them training and opportunities to develop.
1. Equality of Involvement
Important consultation does not just take place at meetings.
Those who do surveys can make service recommendations and promote
best practise. Likewise those who attend workshops can form
dynamic, far reaching visions for change.
By focusing more on these individuals, taking their views seriously
and providing training, some will develop the confidence and
motivation to attend a regular group meeting. Attending only
to the minority who are articulate and willing to attend regular
meetings now stifles the democratic process.
2. A Personal Approach
The best way to achieve high levels of participation is through
personal letters or telephone calls, giving the recipient sufficient
information to arouse their interest and motivate them. This
personal approach ensures they feel the time and energy spent
on participating would be valued and would also have value for
them.
3. Flexibility
Quite often the largest hard to reach group are those who work,
however, holding evening meetings is an easy way to involve
them. Childcare, and other expenses also ensure we are not the
ones making barriers to involvement.
4. Creative consultation
Hosting fun and enjoyable events is an excellent way of involving
new people and breaking down barriers.
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